Article

CLAPA Wins Award for High Quality of Information

CLAPA has been certified as a provider of  safe, reliable, high quality health and social care information

CLAPA has been certified as a provider of high quality health and social care information by The Information Standard scheme. CLAPA met the scheme criteria of producing safe and reliable health and social care information. The organisation has consequently been awarded The Information Standard quality mark, which it can display on its literature and website illustrating to the public that its information can be trusted.

According to a survey carried out by The Information Standard[1], the majority of the general public (72%) believe that they would be better able to manage their own and their family’s health if they had quick and easy access to health information they could trust. The Information Standard, which is supported by the Department of Health, was launched to provide this kind of assurance.

Angela Coulter PhD, Hon FFPH, Hon FRCGP, an independent healthcare analyst who advises on the scheme, commented: “Organisations that become certified members of the scheme, and therefore display The Information Standard quality mark on their health information or social care materials, have proven that they adhere to the very highest standards of information production. The public can feel confident that if they see The Information Standard quality mark on health and social care websites or leaflets then the information can be trusted and relied upon.”

Any organisation that produces health and social care information can apply to become a certified member of the scheme.



[1] Results taken from a survey, conducted on behalf of The Information Standard scheme of 2100 people in England in November 2010.